Privacy Policy

Privacy Policy for Online Listing Services

At Connecting Shops (Indoscie Technologies Private Limited), we value your trust and are committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data you provide when using our online listing services. Our goal is to ensure transparency and offer you control over how your information is handled while using our platform.

1. Information We Collect

When you interact with our online listing services, we collect various types of personal and non-personal information to facilitate the service and improve the user experience. This information is collected in the following ways:

a. Personal Information

Personal information is data that can identify you directly or indirectly. It includes:

Name: Collected to personalize your account and the listing.
Email Address: Used for communication and to verify your identity.
Phone Number: May be used for account verification or direct communication.
Business Details: Collected when you submit listings, including business name, address, services, and operational details.
Billing Information: In the case of premium or paid listings, we collect payment information such as credit card details, billing address, and transaction data.

b. Non-Personal Information

Non-personal data is information that cannot be used to identify you. This includes:

IP Address: Used for site administration, fraud detection, and analytics purposes.
Browser Information: Type and version of the browser you use to access our platform.
Device Information: The type of device used (e.g., mobile or desktop), operating system, and device identifiers.
Usage Data: We collect data about your interactions with our site, including page visits, clicks, search queries, and time spent on pages.

c. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and gather information about how users navigate through the site. Cookies are small text files placed on your device to:

Remember login information and settings.
Track user behavior for site improvements and analytics.
Serve relevant advertisements or offers based on your usage patterns.

You can manage or disable cookies through your browser settings, but doing so may affect the functionality of our services.

2. How We Use Your Information

The information we collect is used for several purposes that allow us to deliver and improve our services, ensure the security of our platform, and offer a personalized experience:

a. Service Delivery

We use your personal information to:

Create and manage your account.
Facilitate the submission and management of listings.
Provide customer support and respond to inquiries.
Verify your identity and authenticate account access.
Process payments for premium or paid services.

b. Personalization

The data collected is used to personalize your experience on our platform by:

Recommending relevant listings or services based on your interests and previous interactions.
Sending tailored email notifications, promotions, and updates about your listings or offers.
Enhancing user experience through improved navigation, search results, and functionality.

c. Security and Fraud Prevention

We use your information to:

Monitor, detect, and prevent any suspicious or fraudulent activities on our platform.
Protect against unauthorized access to accounts or sensitive data.
Enforce our terms and conditions, including combating spam and abuse.

d. Analytics and Improvements

We analyze usage data and non-personal information to:

Improve the functionality, design, and content of our platform.
Gain insights into user preferences and behavior for future enhancements.
Monitor the performance of our website and fix technical issues.

e. Legal Compliance

We may use or disclose your information when required to comply with legal obligations, such as responding to lawful requests from authorities, court orders, or regulations.

3. Information Sharing and Disclosure

We respect your privacy and are committed to not selling, trading, or renting your personal information to third parties. However, there are instances where we may share your data:

a. Service Providers

We may share your information with trusted third-party service providers who assist in delivering certain services, such as payment processing, hosting, email communication, and analytics. These providers have limited access to your personal information and are contractually bound to protect your data.

b. Legal Requirements

We may disclose your information if required by law to:

Comply with legal processes or government requests.
Protect the rights, property, and safety of Connecting Shops (Indoscie Technologies Private Limited), its users, or the public.
Investigate and prevent illegal activities, such as fraud or threats to security.

c. Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you in the event of such a transfer and explain any choices you may have regarding your information.

4. Data Security

We take data security seriously and implement industry-standard security measures to safeguard your personal information. These measures include:

Encryption: Sensitive information, such as payment details, is encrypted during transmission using Secure Socket Layer (SSL) technology.
Access Control: We limit access to your personal information to authorized employees, contractors, and third-party service providers who need it to perform their duties.
Regular Audits: Our systems undergo regular audits and security checks to detect and prevent vulnerabilities.

Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Once your data is no longer needed, we will securely delete or anonymize it.

Despite our best efforts, no system is completely secure, and we cannot guarantee the absolute security of your data. We encourage you to take precautions, such as using strong passwords and enabling two-factor authentication when available.

5. Your Rights and Choices

We believe in giving you control over your personal information and provide several options for managing your data:

a. Access and Correction

You have the right to request access to the personal information we hold about you. If you find any inaccuracies, you can update or correct your information through your account settings or by contacting us directly.

b. Data Portability

In certain cases, you may request a copy of your data in a commonly used, machine-readable format to transfer it to another service provider.

c. Deletion

You can request the deletion of your personal information if it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent to our use of your data. We will comply with such requests unless there are legal obligations that require us to retain your information.

d. Opt-Out of Communications

You may opt out of receiving promotional emails or newsletters by following the unsubscribe instructions included in our communications. Please note that even if you opt out of marketing messages, we may still send you important service-related notifications.

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it as soon as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you by email or through prominent notices on our platform. We encourage you to review this policy periodically to stay informed about how we protect your data.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Connecting Shops (Indoscie Technologies Private Limited)
info@connectingshops.com, info@indoscie.com
+91-9765280961 / 9315232308
1st Floor, PC Chamber, Mamura,Sector 66, Noida, UP-201301, India

By using our online listing services, you acknowledge that you have read and understood this Privacy Policy, and you agree to the collection, use, and sharing of your information as described.